CRM FOR SERVICE LABORATORIES
Customer relations that convert to repeat orders.
Milva CRM is the sales and customer relationship module built for commercial service laboratories. Track customer relationships, sales pipeline and commercial opportunities — linked directly to your laboratory data in Milva IO.
Complete customer overview
See everything about a customer in one place: order history, analysis types, contract volume and communication. Know your customers better than your competitors and identify growth potential.
Sales pipeline
Track leads and opportunities from first contact to signed agreement. Prioritise the right customers and close business faster with full pipeline visibility.
Commercial management
Dashboards and reports for commercial managers: revenue per customer, churn risk and growth opportunities. Decisions based on laboratory data, not gut feeling.
Integrated into Milva IO
CRM is connected directly to your order system and laboratory data. The sales team sees customer activity in real time without having to ask the lab — one shared picture of the customer.
Unlimited customers
No limit on the number of customers or contacts. Fixed price per year — not per user or per contact. Grows with your customer base without extra billing.
Notifications and follow-up
Automatic reminders for meetings, follow-ups and churn risk. No customers fall through the cracks. The system tracks when you last made contact.
Module · Add-on
Lab focused CRM
Never lose track of a client — manage relationships and grow your pipeline from one place.
per year · unlimited customers