Milva Lab

Innovative sample ordering platform for your laboratory

Supercharge your value proposition as a laboratory by making Customer Success & Service Excellence a priority

Digitalize your customer journey
Make it easy for your customers to take samples
Make your value proposition unique
Deliver excellent service by being one step ahead
Make data-driven Customer Success a priority
Create transparency for both your staff and your customers

Learn more

Provide the right tools for your staff

Make service excellence easy and simple

Supercharge your support and customer success efforts with our innovative ordering platform and customer insights

Our Mission

Removing friction points through digitalization

Solve the exact friction points that hold laboratories back from scaling.As the Commercial Lead and Intrapreneur at MilvaIO, I operate at the intersection of business strategy and digital innovation. I’m not just selling software; I am leading a digital business unit designed to solve the exact friction points that hold laboratories back from scaling.

Automate and optimate

End-to-end workflow digitalization

Through digitalization of the entire customer journey we are minimizing the possibilities of errors and misunderstandings.
As both customers and your lab has a fully digital solution, we are setting you up for profitability.

Create stickiness

Deliver value for your customer's customer

Deliver value down the value chain to your customer's customer through our Milva Hub, which keeps their customers and partners in the loop. This in turn, create stickiness for your customer and you, delivering higher life time value.

Foundation for growth

Take charge of your business

Effective coordination across departments that joins logistics, support, laboratory and sample delivery in one system. Be one step ahead with all your samples coming into your laboratory, to both plan ressources and deliver service excellence for your customers.

Guide your customers

With assisted risk assessment of +600 materials and guided sampling size, you enable your customers to deliver higher quality work with sampling.

Simplify logistics with easy ordering flow and logistics integration

Make it easy for your customers to book pickup of their sample with integrated logistics. This will enable you as a laboratory to optimize your entire customer journey.

Transparency creates trust

With our customer account univers your customers can easy track their sampling order and see results and more. This will create trust and thus higher stickiness with the customer.

Automated Reporting

Your customers will be delighted with automated reporting that saves time and delivers a high quality branded product to their customers.

Efficiency and structure

BELFOR

Damage Services

"Our environmental sampling process just got much more efficient after implementing Milva"

Mads
Project Manager

Customer Success

Make proaktiv service a priority

Create stickiness and higher life time value with data driven customer success and service excellence.

Be one step ahead of sample deliveries, analysis, reporting and guidance. Through our laboratory management system and our customer app, we deliver end-to-end digitalization.

Book a meeting today